Contact Us
We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.

Hours
Mon – Fri
8:00 am — 5:00 pm
Sat
8:00 am — 3:00 pm
Sun
Closed
Contact
Email
[email protected]
Address
Castleton Mill, Castleton Close, West Yorkshire, Leeds, LS12 2DS United Kingdom
Phone
(+44) 114-383-0929

Frequently Asked Questions
Have questions? We have answers.
What types of care do you offer?
We offer a comprehensive range of services, including:
- Residential Care
- Respite Care (short-term stays)
- Day Care Services
- Nursing Care (at selected locations)
- Dementia Care
- Palliative and End-of-Life Care
All services are personalised to meet individual needs, ensuring dignity, comfort, and continuity of care.
How do I know which type of care is right for my loved one?
Our experienced care team will carry out a free, no-obligation care assessment to help determine the most suitable level of support. We work closely with families, GPs, and social workers to ensure the right decision is made, based on health, mobility, independence, and personal preferences.
How are medications and healthcare needs managed?
Our trained staff and, where applicable, registered nurses manage all medications, GP appointments, and healthcare needs in partnership with local health services. Each resident has a personalised care plan, reviewed regularly, to ensure safe and consistent care delivery.
What activities are available for residents?
We offer a diverse and engaging activity programme designed to promote physical, emotional, and social well-being. Activities include:
- Arts and crafts
- Music therapy
- Gardening
- Exercise classes
- Games, quizzes, and film afternoons
- Outings and local community events
Residents are always encouraged to participate at their own pace and interest level.
Can family and friends visit regularly?
Yes — family involvement is important to us. We promote open visiting hours and encourage loved ones to remain an active part of residents’ lives. We also host regular family events and offer private spaces for special visits and celebrations.
What are your dining options like?
All meals are freshly prepared on-site using nutritious, seasonal ingredients. We cater to individual dietary needs, including diabetic, vegetarian, texture-modified, and cultural requirements. Residents are welcome to enjoy meals in the dining room or in the comfort of their own rooms, based on preference and need.